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Welcome to the Albret Tourist Office

Legal notices

1. Legal information

In accordance with the provisions of Articles 6-III and 19 of the French Law on Confidence in the Digital Economy, we hereby inform you that:

  • Email address:contact@albret-tourisme.com– Tel.: +1 202-466-2775
  • The director of publication for the website "albret-tourisme.com" is Mr. Jérémie Hache.
  • The service provider responsible for direct and permanent storage is:
    Bulle Communication
    35 rue du Port
    47230 Lavardac
    France
    Tel.: +33 5 53 65 87 38

 

2. Limitation of Liability

The user acknowledges having read these terms of use and agrees to comply with them.

Users of the albret-tourisme.com website acknowledge that they have the necessary skills and means to access and use this site.

Users of the albret-tourisme.com website acknowledge that they have verified that the computer configuration used does not contain any viruses and is in perfect working order.

The Val d'Albret Tourist Office makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of features, and/or the presence of viruses on its site.

The information provided by the Val d'Albret Tourist Office is for informational purposes only and does not exempt the user from conducting additional, personalized analysis.

The Val d'Albret Tourist Office cannot guarantee the accuracy, completeness, or timeliness of the information published on its website.

Consequently, the user acknowledges that they use this information under their sole responsibility.

 

3. Data Protection

The automated processing of personal data carried out from the website "albret-tourisme.com" has been processed in accordance with the requirements of Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files, and civil liberties.

Users are informed that, in accordance with Article 32 of Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms, the information they provide via the forms on the website is necessary to respond to their request and is intended for the Val d'Albret Tourist Office, as the data controller for administrative and commercial management purposes.

Users are informed that they have the right to access, query, and rectify their personal data, which allows them, where applicable, to have any personal data concerning them that is inaccurate, incomplete, ambiguous, or outdated, or whose collection, use, communication, or storage is prohibited, rectified, completed, updated, locked, or deleted.

Users also have the right to object to the processing of their data for legitimate reasons, as well as the right to object to the use of this data for commercial prospecting purposes.

All of these rights can be exercised by sending a letter to the Val d’Albret Tourist Office, accompanied by a copy of an identity document bearing a signature, to the following address:

Val d’Albret Tourist Office
7 avenue Mondenard
47 600 Nérac
France

 

4 – Data collection and protection

Your data is collected by the Val d'Albret Tourist Office.

Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural, or social identity.

Personal information that may be collected on the website is mainly used by the publisher to manage relations with you and, where applicable, to process your orders.

The personal data collected are as follows:

Name and contact details for business purposes (contact form)
CV and recruitment information.

 

5 – Right to access, rectify, and delete your data

In accordance with the regulations applicable to personal data, users have the following rights:

  • Right of access:users may exercise their right of access to find out what personal data is held about them by writing to the email address below. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy.
  • the right to rectification:if the personal data held by the Platform is inaccurate, they may request that the information be updated;
  • the right to erasure of data:users may request the deletion of their personal data, in accordance with applicable data protection laws;
  • the right to restrict processing:users may request that the Platform restrict the processing of personal data in accordance with the provisions of the GDPR;
    the right to object to data processing: users may object to their data being processed in accordance with the provisions of the GDPR;
  • the right to portability:they may request that the Platform provide them with the personal data they have supplied so that they can transfer it to a new Platform.
    You can exercise this right by contacting us at the following address:

Val d’Albret Tourist Office
7 avenue Mondenard
47 600 Nérac
France

All requests must be accompanied by a photocopy of a valid, signed identity document and must include the address at which the publisher can contact the applicant. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Furthermore, since Law No. 2016-1321 of October 7, 2016, individuals who wish to do so have the option of organizing the fate of their data after their death. For more information on this subject, please visit the CNIL website: https://www.cnil.fr/.

Users may also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your disposal to resolve your issue.

 

6 – Use of data

The personal data collected from users is used to provide the Platform's services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

  • access to and use of the Platform by the user;
  • management of the operation and optimization of the Platform;
  • implementation of user support;
  • verification, identification, and authentication of data transmitted by the user;
  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • prevention and detection of fraud, malware (malicious software), and management of security incidents;
  • handling any disputes with users;
  • sending commercial and advertising information, based on user preferences;
  • newsletter management

 

7 – Data retention policy

The Platform retains your data for the period necessary to provide you with its services or assistance.

To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need to provide our services to you.

 

8 – Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

  • when the user publishes information accessible to the public in the free comment areas of the Platform;
    when the user authorizes a third-party website to access their data;
  • when the Platform uses service providers to provide user support, advertising, and payment services. These service providers have limited access to user data in order to perform these services and are contractually obligated to use it in accordance with the provisions of applicable regulations on the protection of personal data;
  • If required by law, the Platform may transmit data in order to respond to complaints filed against the Platform and to comply with administrative and judicial procedures.

 

9. Cookies

Users are informed that when they visit the website, a cookie may be automatically installed on their browser.
A cookie is a block of data that does not identify users but is used to record information relating to their browsing on the website.
The browser settings can be configured to notify users of the presence of cookies and, if desired, to refuse them as described at the following address.

The user has all of the above rights with regard to personal data communicated via cookies under the conditions indicated above.

Users of the website "albret-tourisme.com" are required to comply with the provisions of Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms, the violation of which is punishable by criminal penalties.

In particular, they must refrain, with regard to personal information to which they have or could have access, from any collection, misuse in general, or any act likely to infringe on the privacy or reputation of individuals.

 

10. Intellectual property

The general structure, as well as the software, texts, animated and non-animated images, know-how, and all other elements comprising the site are the exclusive property of the Val d'Albret Tourist Office.

Any total or partial representation of this site by any person whatsoever without the express authorization of the Val d'Albret Tourist Office is prohibited and would constitute an infringement punishable under Articles L. 335-2 et seq. of the Intellectual Property Code.

The same applies to any databases appearing on the website, which are protected by the provisions of the law of July 1, 1998 transposing into the Intellectual Property Code the directive of March 11, 1996 on the legal protection of databases, and of which the Val d'Albret Tourist Office is the producer.

The Val d'Albret Tourist Office cannot be held responsible for users' access via hypertext links set up within the framework of the website to other resources on the network.

Any dispute relating to the use of the albret-tourisme.com website is subject to French law. The user acknowledges the exclusive jurisdiction of the competent courts of Paris.

Icons used on maps:Maps Icons Collection,https://mapicons.mapsmarker.com

 

11. Privacy and tracking

We useMatomoto track website traffic. Tracking data is not shared and is stored exclusively in Europe.

 

12. Hosting and Maintenance

The website was created by a WordPress agency specializingin high-quality, sustainable website design.

INGENIUS

66 MIROMESNIL STREET

75008 PARIS FRANCE

 

 

Henri IV Castle Museum
Moulin des Tours

Guided tours in February

From Tuesday, February 10 to Thursday, February 19,

The Albret Tourist Office invites you to follow its guides on a journey of discovery:

 

of the Moulin des Tours and

of the Henri IV Castle Museum